Privacy policy

Last updated: July 31, 2026

At Uprightly, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and the choices you have.

Who We Are

Uprightly is a posture tools brand. If you have any questions about this policy or your personal data, contact us at info@tryuprightly.com.

Information We Collect

When you shop with us or contact us, we may collect:

  • Contact details such as your name, email address, shipping address, and phone number
  • Order and payment information (payment is processed securely by our payment providers — we do not store your full card details)
  • Communications you send us, such as emails or support requests
  • Technical information such as your IP address, browser type, and how you use our website, collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Handle returns, refunds, and customer support
  • Send order confirmations and important updates
  • Improve our website, products, and services
  • Send marketing emails, but only if you've agreed to receive them
  • Prevent fraud and meet our legal obligations

Marketing Choices

If you sign up for marketing, you can unsubscribe at any time using the link in our emails or by contacting info@tryuprightly.com. We'll never sell your personal information.

Sharing Your Information

We only share your information with trusted parties who help us run our business, such as payment processors, shipping carriers, and email or website service providers. These partners are only permitted to use your information to provide their services to us. We may also disclose information where required by law.

Cookies

Our website uses cookies to keep it working properly, understand how visitors use it, and improve your experience. You can control or disable cookies through your browser settings, though some parts of the site may not work as well without them.

How We Protect Your Data

We use reasonable security measures to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe and only keep it as long as needed for the purposes described here or as required by law.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct information that is inaccurate
  • Request that we delete your information
  • Object to or restrict certain uses of your data
  • Withdraw consent to marketing at any time

To exercise any of these rights, email us at info@tryuprightly.com. We'll respond within the timeframe required by the laws that apply to you.

Region-Specific Rights

  • United States (California): Under the CCPA/CPRA, California residents have the right to know what personal information we collect, request deletion, and opt out of the "sale" or "sharing" of personal information. We do not sell your personal information. You will never be discriminated against for exercising these rights.
  • United Kingdom: Under UK GDPR, you have the rights listed above, and you may lodge a complaint with the Information Commissioner's Office (ICO).
  • Ireland / EU: Under the EU GDPR, you have the rights listed above, and you may lodge a complaint with the Irish Data Protection Commission (DPC) or your local supervisory authority.
  • Australia: We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988. You may complain to the Office of the Australian Information Commissioner (OAIC).
  • Canada: We handle personal information in line with PIPEDA. You may contact the Office of the Privacy Commissioner of Canada if you have concerns.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

Uprightly
Email: info@tryuprightly.com
Customer Support: 7am–7pm EST, Monday to Friday